Privacy Policy for TeenTherapyCenter.com
Last Updated: May 2025
Teen Therapy Center (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, TeenTherapyCenter.com (“Site”). This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have. This policy complies with the California Consumer Privacy Act (CCPA/CPRA) and reflects our commitment to ethical standards under California law and professional guidelines.
1. Who We Are
Teen Therapy Center is a private-pay mental health practice based in Woodland Hills, California. We do not accept insurance and do not engage in any HIPAA-covered electronic transactions. Therefore, we are not subject to HIPAA. However, we uphold high standards of confidentiality and privacy in line with California law and our obligations as licensed mental health professionals.
2. Information We Collect
a. Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Any other information you include in a web form or message
Please do not submit health-related or confidential information through this Site. This website is for general informational purposes only and is not a secure platform for sharing sensitive mental health details.
b. Automatically Collected Information
When you visit our Site, we may collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our Site
- Referring website
This information is collected using tools like Microsoft Clarity and Google Analytics to help us understand how visitors use our Site.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze traffic and behavior on the Site
- Improve site performance and functionality
You can manage or disable cookies through your browser settings.
3. Use of Microsoft Clarity and Analytics Tools
We use Microsoft Clarity, a user experience analytics tool that may capture interactions such as mouse clicks, scrolling, and page navigation. We have configured Clarity to mask or exclude any form fields that may contain personally identifiable information (PII).
We also use Google Analytics to understand aggregate usage trends. These tools do not identify individual users by name.
Note: While we do not collect health information through our Site, visiting a mental health website could be interpreted as sensitive behavior. We treat this data with discretion and never sell or share it for targeted advertising.
4. How We Use Your Information
We use your information to:
- Respond to inquiries or appointment requests
- Improve the performance and usability of our Site
- Ensure Site security and troubleshoot technical issues
We do not sell your information.
5. Data Sharing
We may share your information with trusted service providers who help us operate the Site, such as hosting platforms or analytics vendors. These providers are contractually bound to keep your data secure and confidential.
We may also disclose information if required by law, such as in response to legal process, or to protect our rights or the safety of others.
6. Your Rights Under California Law
If you are a California resident, you have the right to:
- Request access to the personal information we collect about you
- Request deletion of your personal information (with some legal exceptions)
- Opt out of the sale or sharing of personal information (we do not sell data)
- Request correction of inaccurate information
- Receive notice of the categories of personal information collected and the purposes for which it is used
To exercise these rights, contact us using the information provided below. We will verify your request before taking action.
7. Confidentiality and Ethics
Although HIPAA does not apply, we follow professional ethical standards as licensed therapists in California. This includes protecting the confidentiality of individuals who contact us—even before a formal therapist–client relationship is established.
We will not disclose the identity of anyone who contacts us unless legally required to do so.
8. Children’s Privacy
This Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
Our services are directed toward adolescents and families, but initial contact through this Site should be made by a parent or guardian, or by individuals age 13 and older with appropriate oversight.
9. External Links
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Kent Toussaint
Founder & Clinical Director
5550 Topanga Canyon Boulevard
Suite 150
Woodland Hills, CA 91367
Email: GetHelp@TeenTherapyCenter.com
Phone: (818) 697-8555
We may update this Privacy Policy periodically. The date of the last update will always appear at the top of the page.